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Ten Thousand Coffees (10KC)

2023 - current | Content marketing lead for B2B enterprise software company
 

About

Tenthousandcoffees.com is a B2B SaaS company – the only all-in-one platform for corporate mentorship, networking, and skills development that drives better employee engagement and retention. I orchestrate an integrated content marketing ecosystem spanning corporate website pages, blogs, emails, ebooks, case studies, and social media, collaborating with SEO, demand-gen, product, and customer marketing. 

Challenge

When I joined 10KC as their first in-house content marketing lead, I faced the exciting challenge of building a content marketing ecosystem from the ground up, establishing best practices, ensuring clear messaging, boosting brand/product awareness, and driving growth. I currently manage the strategy, execution, and distribution for all content marketing assets, along with collaboration across demand gen, customer, and product marketing initiatives. 

Results

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  • Doubled organic search content pipeline generation, becoming the top driver of pipeline in collaboration with SEO team and demand generation efforts within 6 months 

  • Increased organic web traffic by 15% quarter to quarter 

  • Launched email newsletter, with consistent average open rates above 23% and CTR of 11%

  • Increased ebook downloads by 34%

  • Increased quarterly social traffic and lead gen by 82%

Skills

  • Content Strategy, Production, and Distribution

  • Content Marketing, Product Marketing 

  • Brand Messaging, Writing

  • Content Design

  • Marketing Leadership 

  • Relationship Management

Web & Product Page Updates 

Updated homepage copy and webpages to align with product messaging, and reworked content design with web designer for improved UX.

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Homepage 

Projects

Blogs 

Managed SEO-driven blog output, in relationship with freelance writer and SEO agency for the 10KC Resource Hub.

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Case Studies

Pillar Pages

Initiated and executed website "pillar pages" to enhance SEO with overviews of core product themes, boosting site structure and topic authority 

Email Nurtures, Newsletters, & Social Media

  • Portfolio under construction – more content to be added soon!

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